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Privacy Policy

Effective Date: 20 March 2026

CineScout is provided by Vedelin G.P., a general partnership established under the laws of Greece, with registered office at Papadimitriou 5, Serres 621 24, Greece, registered with the Greek General Commercial Registry (G.E.MI.) under number 191579652000 and VAT number 803185507 ("Vedelin", "we", "us" or "our").

This Privacy Policy explains how we collect, use, store, and protect your information when you use the CineScout website at https://cinescout.pro (the "Website") and the CineScout iOS application (the "App"), together with any related services, features, and content we provide (collectively, the "Service").

By creating an account, accessing, or using the Service, you agree to the collection and use of information in accordance with this policy. This Privacy Policy is incorporated by reference into our Terms of Service.

1. Information We Collect

1.1 Account Information

When you create an account, we collect your email address and full name. Passwords are securely hashed and never stored in plain text. You may also use a guest account without providing personal information.

1.2 Location Data

When you save filming locations, we store the coordinates (latitude and longitude), address, and any title or description you provide. Locations you choose to share publicly are visible to other users of the Service.

1.3 Photos

You may upload photos to your saved locations. We store the image files along with metadata such as file size, dimensions, and MIME type. Photos are only accessible to you unless you share the associated location publicly.

1.4 Usage and Search Information

We collect information about how you use the Service, including AI Scout search activity (coordinates, filters applied, and search costs). IP addresses may be collected for rate limiting, abuse prevention, and guest usage tracking.

1.5 Device Information

If you enable push notifications, we collect your device token, device name, platform, and app version to deliver notifications via Apple Push Notification service (APNs).

1.6 Payment and Subscription Information

Subscription and payment processing is handled entirely by third-party providers (Stripe for web purchases, Apple/RevenueCat for iOS). We store your subscription status, tier, and provider identifiers, but we never directly access or store credit card numbers or banking details.

1.7 Support Communications

When you submit a support ticket, we collect the ticket content, any attachments you upload, and associated device information to help resolve your issue.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and improve the Service.
  • To manage your account, authenticate access, and deliver features.
  • To process subscriptions and payments through our third-party providers.
  • To send push notifications you have opted into.
  • To prevent abuse, enforce usage limits, and ensure the security of the Service.
  • To respond to your support requests.
  • To analyze usage patterns and improve the Service.
  • To comply with legal obligations.

3. Third-Party Services

We use trusted third-party providers to operate the Service. These providers may process personal data on our behalf or as separate controllers where applicable:

  • Stripe - Payment processing for web subscriptions.
  • RevenueCat - Subscription infrastructure and management (iOS).
  • Google & Mapbox - Map, geolocation, and Street View services.
  • Google Analytics, Microsoft Clarity, Amplitude - Usage analytics and product improvement.
  • Vercel - Website hosting and infrastructure.
  • Apple Push Notification service - Delivering push notifications.

We do not sell your personal data to any third party.

4. Cookies & Tracking Technologies

Our analytics providers may use cookies and similar technologies to collect usage data. You can manage cookie preferences through your browser settings. Core Service functionality does not depend on third-party cookies.

5. Data Storage & Security

Your data is stored on secure cloud infrastructure with encryption in transit and at rest. We implement industry-standard security measures including access controls, secure authentication, and row-level security policies. While we take every reasonable precaution, no method of electronic storage is 100% secure.

6. Data Retention

We retain your data for as long as your account is active. When you delete your account, we remove your personal data, locations, photos, and associated records in accordance with our deletion procedures. Some anonymized or aggregated data may be retained for analytical purposes. Inactive guest accounts are automatically cleaned up periodically.

7. International Data Transfers

Your data may be transferred to and processed in countries other than your own, including countries outside the EU/EEA. By using the Service, you consent to such transfers. We ensure appropriate safeguards are in place, including standard contractual clauses where required by applicable law.

8. Your Rights

Depending on your jurisdiction (for example, within the EU/EEA under GDPR or under the CCPA in California), you may have the right to:

  • Access your personal data.
  • Rectify inaccurate data.
  • Delete your account and data.
  • Object to or restrict certain processing.
  • Withdraw consent for optional processing.
  • Lodge a complaint with a supervisory authority.

To exercise any of these rights, contact us at support@vedelin.com.

9. Account Deletion

You can request deletion of your account and all associated data at any time through your account settings, by contacting us at support@vedelin.com, or by submitting a support ticket through the app. Active subscriptions should be cancelled through the App Store or your account settings before requesting deletion. Upon deletion, your personal data, locations, photos, and associated records will be removed.

10. Children's Privacy

CineScout is not intended for children under the age of 13 (or 16 in the EU). We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email or by posting a notice in the Service and will update the "Last updated" date on this page. Continued use of the Service after changes constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, you may contact us using the details below:

Vedelin G.P.

Registered OfficePapadimitriou 5, Serres 621 24, Greece
G.E.MI.191579652000
VAT NumberEL 803185507
Phone+30 210 300 8337
Emailsupport@vedelin.com
Supportcinescout.pro/support

We aim to respond to all inquiries within 30 days. For data protection matters within the EU, you also have the right to lodge a complaint with the Hellenic Data Protection Authority (HDPA) at www.dpa.gr.